English 
Nederlands Patient benefits
More self-management and increased satisfactionThe Wachtkamerschermen® registration system is suitable for every patient: whether they are in a wheelchair, do not speak Dutch or are visually impaired. The patient enters the date of birth and optional the postcode. Then the patient sees a confirmation that they are registered and a referral to a waiting room or area. Is the patient going for a urine delivery or blood test? Then they will see clear instructions on the screen of the registration kiosk.
The registration system promotes patient self-management. It also enhances patient privacy, as patients do not have to say their name and date of birth out loud.
Finally, patient satisfaction is increased because they do not have to wait at the reception desk and are optimally informed.
Benefits for healthcare provider
Reduces workload and better time managementThe registration system is set up entirely as required. Whether one or more disciplines are present or whether or not there is a link to an appointment system: a suitable solution is always offered that reduces the workload.
If the registration system is linked to a GP Information System (HIS) or appointment system, you will see an up-to-date overview of the patients present in your own familiar diary. This allows you to manage your own time by, for example, calling in another patient earlier in case of a no-show.
The registration system can be extended with queue management. A sequence number is then created and the patient receives a ticket. The sequence number is called via a narrowcasting screen in the waiting room. This method is used, for example, for blood tests or walk-in consultations.
Benefits for the organisation
More efficient process promotes lean workingThe registration system promotes lean working, as the registration process is organised much more efficiently. This reduces the administrative burden. The registration system also fits within the context of More Time For Patients (MTVP), as it creates more time for patients who need extra attention. In addition, employee satisfaction increases because the workload is reduced.
The statistics in the registration system provide valuable management information, giving you insight into patient flow and allowing you to better manage your staff.
For healthcare groups and coordinating organisations, the registration system can also offer several advantages. These include a uniform appearance, insight into statistics per practice and interesting purchasing advantages.
More information
Would you like to have personal advice on whether a registration system suits your practice or health centre?Call us on +31 (0)24 350 54 00 or fill in the contact form.
Questions and answers
A registration system is a digital solution that allows patients to check in via a registration kiosk. All check-ins are automatically recorded in the GP Information System (HIS) or on a dedicated registration page. This reduces activity at the reception desk, minimises interruptions for assistants, and ensures that an up-to-date overview of all present patients is always available. Watch the (Dutch) video about 'The registration system by Wachtkamerschermen®'.
A registration kiosk reduces the administrative workload for assistants and creates a calmer environment at the reception desk. Patients do not need to wait in line, experience more privacy, and receive confirmation that they have checked in. The patient’s presence is automatically processed in the schedule, providing the practice with more oversight. Clinicians can work more efficiently by calling in another patient when there is a no-show or by completing other tasks in the meantime.
The patient checks in quickly and easily by entering their date of birth. In some cases, an additional verification step is required, such as entering their postcode. If the check-in is successful, the patient sees a green confirmation message. If not, they see a red notification with instructions on what to do next. The practice can configure these messages themselves.
The registration kiosk is accessible to all patient groups. It can be operated easily from a wheelchair or mobility scooter, and the check-in process is straightforward with clear colour indicators. Icons can be added to support patients with low literacy, translations can be enabled for non-native speakers, and text size can be increased for visually impaired patients.
The registration system is developed by eValue8, a software provider with over 20 years of experience and ISO27001 certification. You can therefore rely on a secure system that complies with the highest standards for privacy and information security.
The registration system connects with the most commonly used GP Information Systems, such as Medicom, CGM, Bricks Huisarts, MediKIT, MicroHIS and others. It can also be linked to various appointment systems used in healthcare or dental practices. For more information visit our Partners section.
A dedicated registration page is available on which check-ins are recorded if a connection with your HIS or appointment system is not yet available. The registration system is continuously being developed, and it is possible that a connection for your HIS or appointment system is already planned. Our sales team can provide further information.
If your question is not listed, please visit our comprehensive Question & Answer page.